WORK EXPERIENCE:
2007 to Present: Self-employed. Caroline’s Office Services
Transcription services, specializing in psychiatric evaluations and general transcription.
Document preparation including spreadsheets, graph/charts/tables, newsletters, resumes, doctorate thesis papers, novels, database management, brochures, program booklets, PowerPoint presentations, email, and website management.
Office services including email management, social media management, file organization, financial services, billing, Internet research, travel arrangements and writing, editing and proofreading content.
1987 to 2007: Self-employed. Caroline’s Office Services, West Wyoming, PA
Document preparation for clients including spreadsheets, graphs/charts/tables, newsletters, resumes, doctorate thesis papers, novels, database management, brochures, and program booklets.
Transcription services, specializing in psychological evaluations.
Bookkeeping and payroll services for small businesses.
2003 to 2005: Bookkeeper. Aviation Technologies, Inc., Avoca, PA
Responsible for the bookkeeping department of a charter airplane broker company, including Accounts Payable, Accounts Receivable, General Ledger, Payroll and Contract Management.
Converted a manual accounting system to a computer-based accounting system.
Reduced office costs by assuming payroll responsibilities instead of outsourcing.
Implemented an organized filing system.
2002 to 2003: Assistant Office Manager. Petroleum Services, LLC, Dunmore, PA
Maintained accurate accounting records for a fuel distributor/retail mini mart company.
Assisted with purchasing for retail mini marts.
Verified payroll time cards and payroll records on a weekly basis.
Implemented a procedure for the purchase and distribution of fuel to dealers.
Performed all tasks necessary to assist the President of the company, including word processing, spreadsheets, appointment scheduling and receptionist.
1999 to 2002: Payroll Technician. Wyoming Area School District, Exeter, PA.
Processed salary and wage computations for over 300 employees in order to prepare payroll for computer processing.
Maintained accurate payroll/personnel records for all employees.
Balanced and prepared all quarterly and year-end tax forms.
Prepared general ledger entries pertaining to payroll.
Calculated, processed and maintained all billing and records for employee benefits, including life insurance, 403B accounts, and medical insurance.
Performed all duties with awareness of state and federal requirements.
Implemented an employee newsletter to disseminate information.
1998 to 1999: Library Assistant. Wyoming Area School District, Exeter, PA
Supervised elementary students in the library.
Developed activities for elementary students to educate them about the library and about books in general.
1995 to 1996: Administrative Secretary (PT). Wyoming Area School District, Exeter, PA.
Completed all facets of the bidding process, including preparing and awarding bids.
Maintained the financial accounts and provided secretarial support for the Athletic Department.
1977 to 1987: Pittston Area School District, Pittston, PA
Administrative Secretary to the Assistant Superintendent.
Assisted the Assistant Superintendent in all aspects of running an office including word processing, filing, appointment scheduling, and form preparation.
Secretary to the Alternative Learning Program.
Worked with a steering committee to develop a program for Pittston Area that helped Middle School students deal with behavioral problems.
Assisted the program’s administrator with implementation of the program. This included financial management of program funds; communication with parents and local agencies; and daily supervision of students.
Secretary to the Principal.
Managed all aspects of the Middle School Principal’s Office.
EXPERIENCE: Excellent working knowledge of the following computer software programs: Microsoft Windows; Microsoft Word; Microsoft Excel; Microsoft Access; Microsoft PowerPoint; Microsoft Works; Microsoft Outlook; Weidenhammer Payroll, Budget, and Personnel Processing Software; Peachtree Accounting; QuickBooks Accounting, Quicken, Microsoft Publisher. Also experienced with blogging sites Weebly and Wordpress.
Courses completed include Financial Accounting, Penn State University; Microsoft Access Level 1 and Level 2, Penn State University; Microsoft PowerPoint, Wyoming Area School District.
COMMUNITY: Wyoming Valley Women’s Conference—Conference Liaison, Wyoming Area School District—Technology Committee, Wyoming/West Wyoming Little League Board of Directors—President, Luzerne County Association of Educational Office Personnel—President, Savvy Investment Group—Secretary, Reality Rally—Social Media Management
2007 to Present: Self-employed. Caroline’s Office Services
Transcription services, specializing in psychiatric evaluations and general transcription.
Document preparation including spreadsheets, graph/charts/tables, newsletters, resumes, doctorate thesis papers, novels, database management, brochures, program booklets, PowerPoint presentations, email, and website management.
Office services including email management, social media management, file organization, financial services, billing, Internet research, travel arrangements and writing, editing and proofreading content.
1987 to 2007: Self-employed. Caroline’s Office Services, West Wyoming, PA
Document preparation for clients including spreadsheets, graphs/charts/tables, newsletters, resumes, doctorate thesis papers, novels, database management, brochures, and program booklets.
Transcription services, specializing in psychological evaluations.
Bookkeeping and payroll services for small businesses.
2003 to 2005: Bookkeeper. Aviation Technologies, Inc., Avoca, PA
Responsible for the bookkeeping department of a charter airplane broker company, including Accounts Payable, Accounts Receivable, General Ledger, Payroll and Contract Management.
Converted a manual accounting system to a computer-based accounting system.
Reduced office costs by assuming payroll responsibilities instead of outsourcing.
Implemented an organized filing system.
2002 to 2003: Assistant Office Manager. Petroleum Services, LLC, Dunmore, PA
Maintained accurate accounting records for a fuel distributor/retail mini mart company.
Assisted with purchasing for retail mini marts.
Verified payroll time cards and payroll records on a weekly basis.
Implemented a procedure for the purchase and distribution of fuel to dealers.
Performed all tasks necessary to assist the President of the company, including word processing, spreadsheets, appointment scheduling and receptionist.
1999 to 2002: Payroll Technician. Wyoming Area School District, Exeter, PA.
Processed salary and wage computations for over 300 employees in order to prepare payroll for computer processing.
Maintained accurate payroll/personnel records for all employees.
Balanced and prepared all quarterly and year-end tax forms.
Prepared general ledger entries pertaining to payroll.
Calculated, processed and maintained all billing and records for employee benefits, including life insurance, 403B accounts, and medical insurance.
Performed all duties with awareness of state and federal requirements.
Implemented an employee newsletter to disseminate information.
1998 to 1999: Library Assistant. Wyoming Area School District, Exeter, PA
Supervised elementary students in the library.
Developed activities for elementary students to educate them about the library and about books in general.
1995 to 1996: Administrative Secretary (PT). Wyoming Area School District, Exeter, PA.
Completed all facets of the bidding process, including preparing and awarding bids.
Maintained the financial accounts and provided secretarial support for the Athletic Department.
1977 to 1987: Pittston Area School District, Pittston, PA
Administrative Secretary to the Assistant Superintendent.
Assisted the Assistant Superintendent in all aspects of running an office including word processing, filing, appointment scheduling, and form preparation.
Secretary to the Alternative Learning Program.
Worked with a steering committee to develop a program for Pittston Area that helped Middle School students deal with behavioral problems.
Assisted the program’s administrator with implementation of the program. This included financial management of program funds; communication with parents and local agencies; and daily supervision of students.
Secretary to the Principal.
Managed all aspects of the Middle School Principal’s Office.
EXPERIENCE: Excellent working knowledge of the following computer software programs: Microsoft Windows; Microsoft Word; Microsoft Excel; Microsoft Access; Microsoft PowerPoint; Microsoft Works; Microsoft Outlook; Weidenhammer Payroll, Budget, and Personnel Processing Software; Peachtree Accounting; QuickBooks Accounting, Quicken, Microsoft Publisher. Also experienced with blogging sites Weebly and Wordpress.
Courses completed include Financial Accounting, Penn State University; Microsoft Access Level 1 and Level 2, Penn State University; Microsoft PowerPoint, Wyoming Area School District.
COMMUNITY: Wyoming Valley Women’s Conference—Conference Liaison, Wyoming Area School District—Technology Committee, Wyoming/West Wyoming Little League Board of Directors—President, Luzerne County Association of Educational Office Personnel—President, Savvy Investment Group—Secretary, Reality Rally—Social Media Management